Principal Cloud Support Engineer · AWS

Building the
infrastructure that
scales the future.

Cloud infrastructure, container orchestration, and generative AI. Helping teams run what matters most.

Henrique Santana, Principal Cloud Support Engineer at AWS

About

I'm a Principal Cloud Support Engineer at AWS, specializing in Amazon ECS and EKS and helping customers run everything from traditional microservices to AI/ML inference workloads. Generative AI and container platforms are converging fast, and I work at that intersection daily through direct customer engagements.

Originally from Brazil, I spent over a decade building infrastructure across media, energy, and government sectors before moving to Dublin in 2019. There I co-founded Cloud Native Dublin, a community of 350+ engineers that regularly brings practitioners together around container and cloud-native technologies. I also mentor engineers across career stages, contribute to the AWS Cloud Women Mentorship Program, and hold an MSc in Software Design with Artificial Intelligence.

Expertise

Container Orchestration

Amazon ECS and EKS at any scale, from startup microservices to enterprise platforms running millions of concurrent tasks.

Amazon EKS Amazon ECS Kubernetes Fargate

AI / ML Infrastructure

Containers and generative AI are converging fast. I work with customers running GPU workloads and LLM inference on ECS and EKS, building hands-on experience at an intersection that's still being figured out in production.

LLM Inference GPU Workloads Kubernetes

Cloud Architecture

Serverless containers, event-driven systems, and the automation patterns that keep production reliable at 3am.

AWS Serverless Event-Driven

Technical Leadership

Critical escalation management, writing for the AWS Containers Blog, and speaking on production systems at global conferences.

Critical Escalations Technical Writing Conference Speaking
Speaking
2026
KubeCon + CloudNativeCon Europe
Auto Mode Cost Optimization: Spot, Consolidation, and Zero Config
Learners Corner Amsterdam, Netherlands
2025
AWS re:Invent
Securing Amazon ECS workloads with application-aware networking
Workshop Las Vegas, US
2025
AWS re:Invent
Autoscaling patterns for production workloads on Amazon ECS
Chalk Talk Las Vegas, US
2025
KubeCon + CloudNativeCon North America
From Monolith To Microservices: A Visual Journey for Beginners
Breakout Utah, US Session ↗
2025
KubeCon + CloudNativeCon Europe
Surviving Day 2: Picking the Right Tool To Secure Your Kubernetes Habitat
Breakout London, UK Session ↗
2025
AWS Summit London
Streamline Your Container Communication on Amazon ECS
Workshop London, UK
2024
KubeCon + CloudNativeCon North America
Kubernetes at Scale: Practical Solutions for Enhanced CNI and Kubelet Performance
Breakout Utah, US Session ↗
2024
AWS re:Invent
Learn multi-tier application architectures on Amazon ECS
Workshop Las Vegas, US

Interested in having me speak at your event? View my speaker profile ↗


Writing

Personal Blog
Connect

Let's talk containers,
AI, or what's next.

Always interested in connecting with fellow engineers, collaborating on technical content, or speaking at events.